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Privacy policy

Privacy Policy

We understand the importance of privacy and security with regard to your online experience. As such, we respect your right to privacy.  The information we collect from you is never sold, transferred, shared or solicited to other parties, other than with Harley-Davidson Europe Ltd, who will maintain your data in accordance with the terms of their privacy notice. Please note the following

Cookies

This website only uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, AboutCookies.org is a great resource, or read on to see what we use cookies for:

Cookie

Name

Purpose

More information

Google Analytics
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We make use of a tool from Google called Google analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they're having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they're moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. .Click here for an overview of privacy at Google
For more information about Google Analytics and the cookies it sets, please take a look at this breakdown of their cookies.
Session CookiesPHP session_id
Session cookies only last for the duration of a user's visit to a website. Session cookies help improve the functionality of website by passing information on from one page to another. For example, if you log in to our website, session cookies are used to keep you logged in. This cookie is deleted when you close your browser.
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AddThis Cookie_csuid
AddThis is used to give visitors the option to recommend our website content on social networks such as Facebook and Twitter. You will see icons on the top and bottom of each of our web pages.
AddThis privacy policy

Where can I find more information about cookies, and how do I turn cookies off or delete cookies?

Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org.
You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.
You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided.
Generally you can't delete Flash cookies (also known as local shared objects) with browser controls, but Adobe's website at www.adobe.com provides information on how to delete or disable Flash cookies. Click here for details. Please note that if you disable Flash cookies, you will not be able to play content on the ITV Player.
If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.


Asking for your information

On occasion, we may ask our customers for personal information such as your name, address, company name, e-mail address and other details. Providing us with your information simply helps us to better serve our clientele and process orders more efficently. In the event we ask you to share other personal information with us over the Internet, we will always inform you as to how we will use the information.

Personal Information Privacy

We will take all necessary steps to keep your personal information confidential. We will never sell, rent, or share any cutomer information with other companies for any reason. We will communicate with clients via e-mail or other online delivery devices only if the client agrees to receive those communications. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove your name from our distribution lists.

Customer Newsletter

We will use 'opt in' data to distribute our regular scheduled newsletter throughout the year. If for any reason you desire NOT to continue to receive our newsletter, you can easily unsubscribe or request to have your email address removed from our cctive list of newsletter recipients.

Order Information Privacy and Security

We do not handle your card transactions, nor do we store any card details whatsoever. All payments made voa our online shop are handled by Sage Pay - the globally trusted secure online payment gateway. (http://www.sagepay.com/)

If you have any questions, please feel free to call or email us for assistance.



ACL: Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk

FOS: Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk